Order Cancellation Policy
Order Cancellation Policy
Business Name: Wear Prime
Email: info@wearprime.co.uk
Phone: +44 7828 725246
Address: 10 Hulme Street, Salford, Greater Manchester, M5 4PF, United Kingdom
Order Cancellation Request
At Wear Prime, we understand that you may need to cancel an order after placing it.
You may request an order cancellation within a limited time after placing your order. To request a cancellation, please contact us as soon as possible at info@wearprime.co.uk with your order details.
Cancellation Timeframe
Orders can only be cancelled before they are processed or dispatched.
Once an order has been processed or shipped, it can no longer be cancelled.
Please note that orders are typically processed within 1 to 2 business days, so we recommend contacting us immediately if you wish to cancel your order.
After Dispatch
If your order has already been shipped, cancellation is not possible.
In such cases, you may refer to our Return & Refund Policy for further assistance, subject to eligibility.
Refunds for Cancelled Orders
If your cancellation request is approved, your refund will be processed to your original payment method within 7 business days.
Depending on your payment provider, it may take additional time for the refund to reflect in your account.
Incorrect Orders
If you have placed an order with incorrect details (such as shipping address or item selection), please contact us immediately.
We will do our best to update your order before it is processed, but we cannot guarantee changes once processing has begun.
Right to Cancel Orders
Wear Prime reserves the right to cancel any order at our discretion in the following situations:
- Suspected fraudulent or unauthorized transactions
- Errors in product pricing or availability
- Incomplete or incorrect customer information
In such cases, a full refund will be issued.
Contact Us
If you have any questions regarding order cancellations, please contact us:
Email: info@wearprime.co.uk
Phone: +44 7828 725246